Privacy Policy for 1688elephant

1688elephant (“we”, “our”, or “us”) operates the mobile application and website  https://www.1688elephant.com (collectively, the “Service”).

This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, phone number, email address, shipping address.

Device and Technical Information:

Device model, operating system, IP address, browser type, and app version.

Usage Information:

Pages or products viewed, items added to the cart, orders placed, and app interaction logs.

Cookies and Tracking Technologies:

Used to improve user experience, analyze traffic, and remember your preferences.

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders.

Provide customer service and technical support.

Notify you about order updates, new features, and promotions.

Improve our services, performance, and user experience.

Comply with applicable laws and regulations in Australia.

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share information only with:

Logistics and delivery partners, for shipping your orders.

Payment service providers, to process transactions securely.

Analytics or marketing tools, for performance improvement (non-identifiable data only).

Law enforcement authorities, when required by law.

4. Data Security

We use encryption, secure servers, and restricted access to protect your personal data.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access, update, or correct your personal data.

Request deletion of your data or account.

Withdraw consent to the use of your information.

6. Changes to This Policy

We may update this Privacy Policy from time to time.

When we make significant changes, we will notify you via email or in-app notice.

Your continued use of the app after such updates means you accept the revised Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

1688elephant

Website:  https://www.1688elephant.com